Accelecor Ltd

Business, IT and Outsourcing management experience to meet your needs.

Richard S Swift

A top level business adviser with a track record of managing and implementing complex business projects in a range of industries across Europe, with particular emphasis on project structure and risk. Areas covered include IT strategy and management, programme management, process re-engineering, business process outsourcing and service management.


Career History

Accelecor Ltd Jan 2006 -

Director and independent consultant

Accelecor specialises in providing a range of commercial management and review expertise for large IT programmes, change programmes, and outsourcing deals and contracts. 

** Recently completed a significant assignment supporting a new Government NDPB (created from three previous bodies) within the Defra family, by leading its negotiations to merge its disparate sourcing of IS/IT services under one contract. Prepared a full supporting business case for board approval, reflecting the negotiated 10% saving in annual operating costs after taking full account of the rationalisation costs.

Acuera Consulting Ltd Oct 2003 – Dec 05

Chairman and also an independent consultant

Acuera specialised in advisory services for application maintenance outsourcing and service management working for clients such as the Co-Op and Deutsche Bank.

**Founder and director of the company that established itself as a niche player in its market.
**As an independent consultant worked for DHL as the IS project manager for the pilot phase of their new Operations System (based in Paris and Prague) involving about 240 staff (50:50 DHL/Accenture) and initial budget of $80 M. 
** Successfully sold the Acuera business to PwC to become part of their Outsourcing Advisory practice.

PricewaterhouseCoopers (previously Price Waterhouse) 1973 - 2003

Head of Business Process Outsourcing (BPO), EMEA Apr 2000 – Sep 03

**Managed revenue of c. US$ 100m p.a. and average contract duration of 7 years from global clients such as BP, Safeway and Delta Airlines. 
** Ensured quality of service delivery, profitability and sales. 
** Overall responsibility for 900 staff in 8 countries. 
** Personally involved in all client governance activities, including delivery of contracted cost savings and investments for service quality purposes. 
** Contributed to wider PwC outsourcing strategy as Member of the BPO Global Executive 
** Contributed to the Risk Assessment Tool (the “RAT”) used to evaluate each potential contract.

Partner, Risk Management for the MCS practice in EMEA Jul 98 – Apr 2000 

** Created policies for and managed risk for PwC consultancy revenues in excess of US$ 1.5bn p.a. 
** Contributed to the development of the PwC MCS Programme Management Methodology (“seven keys for success”) used to provide consistent management approaches on major international assignments. 
** Carried out investigations of all claims/potential claims against the business, and ensured their resolution either by court case preparation or commercial negotiation.

Partner-in-charge of the Government and Utilities Business Unit Jul 94 – Jun 98 

** Managed and undertook field work on assignments for a wide range of clients in Government Departments, international agencies and other public/private bodies, including the RAF, Royal Mail, Hong Kong Social Services and TNT. 
** Unit annual revenues c. US$ 30m. 
** Recruited, led and motivated a team of approx. 15 partners and 300 staff.